6 Feb

What is Customer Delight?

Delighting customers has become a widely-used term in the world of retailing but it seems many photo retailers...
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6 Feb

Top Trends in Imaging

There’s some good news coming out of Europe in terms of market trends for retailers and print service...
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6 Feb

Customer Feedback at the touch of a screen

One of the delightful discoveries when visiting Singapore is the widespread use of customer-service feedback terminals.
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6 Feb

Improving the profitability of each of your customers

Improving customer revenue and profitability should be a key aim for every photo retailer in 2014. You work...
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6 Feb

Find the un-met needs in your local market

Our sales representatives know a lot about your local market and are often able to help you identify...
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29 Jan

It pays to adapt to changing consumer demand

When Melinda and Dale Whybrow of Pictures Plus in Launceston asked Photo Direct to contribute towards an advertising...
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7 Jan

Did you achieve your business goals in 2013?

In a market environment where competition remained intense the industry outlook nonetheless favoured sales and profit growth for...
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19 Nov

The power of product and customer data

You might not be as big in size as JB Hi Fi or Coles but if you’ve got...
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